At Mitteeka, we take pride in delivering authentic, natural, and high-quality products from the heart of Mithila. However, if youโre not satisfied due to damage or quality concerns, weโre here to help.
โ Return Window
Returns are accepted within 7 days of delivery.
๐ธ Step 1: Send Us a Photograph
If the product is damaged or defective, please send a clear photo of the product to:
- ๐ง Email: info@mitteeka.com
- ๐ฑ WhatsApp: 7091065365
Make sure to contact us within 7 days of receiving your order.
๐ฆ Step 2: Send Back the Product
Please return the product in its original condition and packaging within 7 days to the company address provided by our team after reviewing your case.
- Return shipping is to be borne by the customer unless the error is on our part.
๐ฐ Refund Processing
Once we receive and inspect the returned item, weโll initiate a refund to your original payment method or offer a replacement โ whichever you prefer.
Once your refund is approved, the amount will be credited to the original payment method within 5-7 days. And if your replacement is approved, the product will be delivered within 5-7 days. T&C applies.
โ ๏ธ Note:
- We do not offer returns or refunds for opened, used, or tampered packages unless they are defective or damaged.
- Products purchased under special offers or combos are not eligible for partial returns.
If you have any questions, feel free to reach out at info@mitteeka.com or contact us on WhatsApp. Weโre always here to assist.