Welcome to Mitteeka!
These Terms and Conditions govern your use of our website, products, and services. By accessing or placing an order on mitteeka.com, you agree to be bound by the terms mentioned below. Please read them carefully.
✅ 1. Use of the Website
You agree to use this website for lawful purposes only. You must not:
- Misuse the site for fraudulent activities
- Disrupt or attempt to harm the website’s functionality or security
- Use our content or brand assets without permission
🛒 2. Product Information & Availability
We take great care to display product details, pricing, and availability accurately. However:
- Products shown are subject to availability
- We may revise product details or discontinue items without prior notice
- All images are for representation; packaging may vary slightly at the time of delivery
💳 3. Pricing & Payments
- All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise
- Payments can be made securely via the available online payment gateways
- Pre-orders will only be shipped post official product launch. Customers will be notified for payment before dispatch
🚚 4. Shipping & Delivery
- Orders are shipped to the address provided at checkout
- Shipping timelines are indicative; delays due to unforeseen circumstances (e.g., weather, courier issues) are not our responsibility
- For pre-orders, products will be dispatched only after official launch
🔁 5. Returns & Refunds
- Returns are accepted within 7 days of delivery
- To initiate a return, send a photograph of the damaged product to info@mitteeka.com or WhatsApp us
- Returned goods must be sent in their original condition
- Refunds will be processed post verification and receipt of goods
For full policy, refer to our Refund & Returns Policy
📧 6. Privacy
Your personal information is handled as per our Privacy Policy. We do not sell or share your data without consent.
🛑 7. Termination of Access
We reserve the right to block or restrict access to any user found misusing the platform or violating these terms.
⚖️ 8. Governing Law
These Terms & Conditions are governed by the laws of India. Any dispute shall be subject to the jurisdiction of courts in [Insert City, e.g., Darbhanga, Bihar].
📞 9. Contact Us
For any questions, assistance, or clarifications:
- Email: info@mitteeka.com
- Phone/WhatsApp: [Insert Company Contact Number]
- Company: Mitteeka Agro Pvt. Ltd.
By using this site, you agree to our terms. Thank you for supporting authentic, rural, and preservative-free food from the land of Mithila!